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Questions & Answers
Have a Question?
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Hello, if it doesnt fit can I exchange for a different size? I have a 10.4 lb toy poodle I will measure her to my best of my ability but I would liek to know it would be possible for an excahnge if it didnt fit.
Thank you for reaching out to us. For exchanges, our process involves returning the original item for a refund and then placing a new order for the replacement. Please note that for all returns and exchanges, the round-trip shipping fees and a handling fee will be deducted from the refund amount.
If you need a more detailed consultation before making your purchase to ensure the perfect fit, please feel free to ask anytime. We are here to help you and your furry friend!
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Hi. I have the coverall. You mention in description that they are waterproof. After a short walk in the rain my dogs coverall was wet through making his fur damp. Do you offer a real waterproof material of this style? I like the fit and features except it does not offer any protection from water as started.
Hello,
If you would like something with more protection from the rain we recommend our Check Coveralls. Our Check Coveralls are made with a more water resistant fabric so that it can be worn in the rain. Thank you! -
Hello, I'm having a difficult time figuring out what size I should order on the Air Coveralls (For Girls). Here's my dog's sizing: Chest: 38.1 cm, Neck: 25cm, Weight: 4.7 kg. Thank you!
hello
Considering the size you mentioned
I think the ML size is perfect.
I think L will fit comfortably.
When it comes to work clothes, back length is important.
Please check the video below and measure the size at least 3 times and tell us the average value.
How to measure size
https://youtu.be/gfIizmTIv8U?si=DdqCZjM9LT0pP5gi
thank you

