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[SO-OW650] SSOOOK Goosefeel Down Cape

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$129.99
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$129.99
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COLOR: 521 PURPLE
SIZE
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SSOOOK SHIPPING RETURN / REFUND INFORMATION

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SSOOOK products are shipped worldwide, and shipping costs are as follows.

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Our shipping prices are based on the value of the items in your order and on the service level you choose. When calculating your total shipping time, please keep in mind that the day the package is shipped or picked up from our warehouse is not considered the first business day; start counting business days from first full day that the package is โ€œin transitโ€ to you.

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USA

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Note: business days are Monday through Friday, excluding weekends and Federal holidays.

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Economy (default): Ships within 3 days, arriving 10 business days after the order was placed.

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Standard: Ships within 3 days, arriving 6 business days after the order was placed.

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Preferred: Ships within 3 days, arriving 5 business days after the order was placed.

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Expedited: Ships within 3 days, arriving 4 business days after the order was placed.

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Express: Ships within 3 day, arriving 3 business days after the order was placed.

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*Free Shipping: domestic US over 75 USD

( Excluding Hawaii/Alaska/Guam, other area and other country )

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* If your order is less than USD 75, shipping fee will be charged based on weight.

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- 0 to 4.99 lbs:ย  USD 5.9

- 5-10 lbs: USD 9.99.

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* return and exchange cost depends on your order and location.

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* For Detail >>> https://ssoook.com/pages/returns-information

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Other countriesย 

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*Shipping costs to countries outside the United States are calculated based on volume and weight.

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* Additionally, customers may be subject to duties and taxes imposed by their country's customs authorities.

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* Return or exchange costs may be higher depending on the country, duty, tax. (In some case, return cost was 5times bigger than shipping cost)

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* So please check ask us about proper size of products for your dogs or cats before ordering from outside of USA.ย 

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Shipping fromย 

18400 san jose ave. City of industry. CA 91748

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SSOOOK LA Studio

1245 Crenshaw Boulevard, Los Angeles California 90019, United Stats

Email: ssoook16@ssoook.com

Returns information

Exchanges/returns are possible only within the stipulated policies, and please inspect and submit within 7 days from the date of receipt of the product.
[Return Policy / Refund Policy] Learn Moreโ†’

[SO-OW650] SSOOOK Goosefeel Down Cape
[SO-OW650] SSOOOK Goosefeel Down Cape
[SO-OW650] SSOOOK Goosefeel Down Cape
[SO-OW650] SSOOOK Goosefeel Down Cape
[SO-OW650] SSOOOK Goosefeel Down Cape
[SO-OW650] SSOOOK Goosefeel Down Cape
[SO-OW650] SSOOOK Goosefeel Down Cape
[SO-OW650] SSOOOK Goosefeel Down Cape
[SO-OW650] SSOOOK Goosefeel Down Cape
[SO-OW650] SSOOOK Goosefeel Down Cape
[SO-OW650] SSOOOK Goosefeel Down Cape
[SO-OW650] SSOOOK Goosefeel Down Cape
[SO-OW650] SSOOOK Goosefeel Down Cape
[SO-OW650] SSOOOK Goosefeel Down Cape
[SO-OW650] SSOOOK Goosefeel Down Cape

SSOOOK GoosefeelDown Cape

No legs to fit through.
A snood cape on in 5 seconds.

Two Bichons walking in the woods in black and ivory SSOOOK Goosefeel Down Capes

SSOOOK GOOSEFEEL DOWN CAPE

Easy on, snug fit,
light and warm.

The SSOOOK Goosefeel Down Cape is a premium padded cape you can put on easily, with no legs to fit through โ€” a snood cape style. Its combined double-band and snood structure improves the fit, while Goosefeel down filling adds lightness and warmth.

Long neck or any body shape.
One cape for many breeds.

A roomy snood for long necks and a spoon-style Hip & Tail that hugs the hips without lifting make it easy to fit many different body types.

Bichon Frise Hachi in a pink down cape
Shiba Inu
Shiba Inu Bamtori in a black down cape
Poochon
Poodle Tori in a beige down cape
Poodle
Bichon Frise Jerry in a purple down cape
Bichon Frise
Poodle Daebak in a black down cape
Toy Poodle
See more breedsHide photos
Bichon Jerry wearing the hood of a purple down cape
DaebakToy Poodle (5.5 lbs) ยท Wearing SM
Bichon Jerry wearing the hood of a purple down cape
JerryBichon Frise (12.6 lbs) ยท Wearing L
Shiba Inu Bamtori walking in a black down cape
BamtoriShiba Inu (11.0 lbs) ยท Wearing L
Poodle Tori in a purple down cape
ToriPoodle (22.9 lbs) ยท Wearing 2XL
Side view of Poodle Tori in a black down cape
HachiPoochon (7.5 lbs) ยท Wearing M

Warmth ยท Materials

Light, yet warm.
Premium vegan Goosefeel.

SSOOOK Premium Goosefeel. A lightweight, warm and resilient vegan filling that lets your dog enjoy winter walks without worrying about the cold.

A light, highly insulating down filling keeps the back warm even in a cold snap.

Weight (size M)Approx. 0.4lbsSo light, they'll forget they're wearing it.

Filling ยท OEKO-TEX Standard 100 certified

Close-up of OEKO-TEX certified Goosefeel filling

SSOOOK Padding Materials

Blocks the wind,keeps the warmth.

Water-resistant SILENCE-TEX fabric
and cozy MICROFIBER filling.

Material image showing a thin, flexible ivory outer, cozy white filling and soft gray lining separated WIND BLOCK WARMTH
OuterSILENCE-TEXWater-resistant fabric against snow and rain
FillingMICROFIBERCozy filling
LiningSILENCE-TEXSoft-touch lining
Water-resistant fabric SILENCE-TEX Cozy filling MICROFIBER Outdoor-ready materials

The material layers and wind/warmth graphics are conceptual illustrations to aid understanding.

SSOOOK FABRIC

From outer shell to lining,

Water droplets running down SILENCE-TEX fabric
Outer ยท LiningSSOOOK SILENCE-TEXSILENCE-TEX water-resistant fabric with top-grade water repellency and water pressure resistance. A special finishing process gives it outdoor-ready waterproof performance.MORE
Premium Goosefeel filling
FillingSSOOOK GOOSEFEELPremium vegan Goosefeel, light yet outstanding in warmth and loft recovery.MORE
Close-up of soft pink boa fabric
Snood liningSSOOOK BOA-TEXA warm, soft-touch boa fabric for dogs with sensitive skin.

SILENCE-TEX is an everyday water-resistant fabric. In prolonged rain or when completely soaked, the filling may lose some of its warmth.




POINT 01 ยท For dogs who dislike getting dressed

Just over the head.
Done in 5 seconds.

No need to fit four legs one by one โ€” this cape simply slips over the head and neck. Less time dressing means less stress for your dog.

Bichon with its head through the snood of a purple down cape

01 ยท Over the head

Pop the head through the snood.

Slip the head into the snood collar
and bring it down to the neck.

Side view of a Shiba Inu with a black down cape over its back

02 ยท Over the back

Spread it over the back.

Lay the cape over the back
so it covers the hips.

Fastened waist Velcro on a purple down cape with a close-up of the hair-free Velcro

03 ยท Fasten the Velcro

Fasten the Velcro and done.

Wrap the waist belt under the belly
and secure it with the Velcro.

Two Bichons walking together in black and purple down capes

An easy-to-wear cape style

No legs to fit through.
Rests on the back, fastens in a snap.

A cape style with no legs or thighs to fit through, so you can dress your dog comfortably without worrying about their kneecaps.

FOREST WALK

From autumn woods to winter woods.
Walking together in the cape.

Bichon walking a forest path in a black Goosefeel Down Cape
Two dogs facing each other on fallen leaves in capes
Dogs walking together in black, light blue and ivory capes
Two Bichons sitting side by side in the woods in black and purple capes
Two dogs standing together in capes in front of a tree
Dogs standing side by side in purple and light blue capes
Bichon in a black cape looking straight ahead
Poodle in a black cape wearing the snood
Two dogs leaning on each other in the woods in capes
Two Bichons sitting on fallen leaves in black capes
Dog resting in the woods in a cape
Two dogs in capes on a forest walk
Two Bichons walking in the woods in black and ivory capes

POINT 02 ยท HIP & TAIL 3D pattern

No twisting, no lifting.
A cape that stays close to the body.

SSOOOK's own double-band technology and SPOON-structure pattern keep the cape close to the body, so it won't twist or lift at the back while walking or running.

Close-up of the waist belt and hair-free Velcro on a purple down cape

01 ยท Velcro waist closure

Held firmly with Velcro.

Hair-free Velcro that fur won't stick to
holds the waist so the cape doesn't twist.

Back view of a Bichon sitting in an ivory down cape

02 ยท Double back band

Double banding at the waist and back.

The SPOON-style HIP & TAIL pattern
wraps all the way to the hips and tail.

Side view of a Bichon with a purple down cape wrapping to the hips

03 ยท Adjustable to body shape

Hip and neckline stoppers

Adjustable stoppers
minimize cold air getting in.

The waist belt can be fastened inside (belt in) or outside (belt out) for two different looks. Adjust the Velcro position to fit your dog's body.

POINT 03 ยท Where the cape covers

From neck to hips.
Covering where warmth matters.

The cape covers the neck, back, sides and hips, leaving the belly and all four legs free. Easy movement, with extra warmth for the back, where body heat escapes easily.

Side view of a Bichon in a purple down cape, covering the neck, back, sides and hips Neck Snood collar Back Goosefeel down Sides Waist Velcro Hips Spoon pattern
  • Covers Neck ยท Back ยท Sides ยท Hips
  • Open Under the belly ยท All four legs (for free movement and easy potty breaks)

One more layer on colder days

Light on its own.
Layered over a coverall in a cold snap.

On days you want to keep the belly and legs warm too, layer the cape over a SSOOOK coverall. Mix and match for the weather, your dog's coat and the length of your walk.

Cape only

Cozy on the back and hips.

Light enough for daily walks and short outings.

Bichon wearing a black down cape on its own
Coverall + Cape

One more layer, down to the belly and legs.

Extra protection for freezing days and long walks.

Bichon wearing a black down cape on its own

When layering, consider the thickness of the coverall underneath when choosing the cape size. The coverall is sold separately.

POINT 04 ยท Belt In & Out

Inside or outside.
A waist belt with two styles.

Tuck the waist belt inside the cape for a clean look, or wrap it outside for a pop of style. Choose to match the day's walk.

Belt In ยท BELT IN Belt inside for a clean silhouette.
Side view of a Bichon in a purple down cape with the waist belt worn inside
Belt Out ยท BELT OUT Belt outside for a statement look.
Side view of a Bichon in a purple down cape with the waist belt worn outside

Either way, the hair-free Velcro holds the waist firmly. Adjust the Velcro position to fit your dog's body.

POINT 05 ยท 3-WAY snood

Neck collar, long neck, snood.
Three styles in one.

Designed with a snood hood for dogs of all body types, it can be worn warmly in three styles to suit the face and neck length.

Poodle in a black down cape with the neck collar folded

01 ยท Neck collar style

Folded and cozy.

The basic style, with the hood
folded to wrap the neck.

Poodle in an ivory down cape with the neck raised

02 ยท Long neck style

A longer neckline.

Raise the hood halfway
to cover the whole neck.

Poodle wearing the snood of a purple down cape over its head

03 ยท Snood style

Warm up to the head.

Wraps snugly around
the ears and face.

Animated image showing the hood unfolding from neck collar to snood

Snood styling

Fold, raise, cover.
Switch styles in one move.

Fold the hood for a neck collar, raise it halfway for a long neck, or pull it over the head for a snood. Use the hood stopper to adjust it to the face.

For long-necked dogs, use the long neck style to wrap the whole neck. The snood stretches along the neck to fit the neck length of many breeds.

Reflective tape along the hood of the down cape
Reflective tape glowing under a flash in the dark

Reflective tape

Stay visible
on dark evening walks.

The reflective tape around the neckline reflects car headlights and flashlights, helping others see your dog on short winter evenings.

POINT 06 ยท How to attach a leash

Harness or collar.
Three ways to connect.

Wear the harness under the cape and connect through the lead hole, or run a collar through the leash tunnel at the neckline. The cape covers the harness, so warmth stays in.

Harness strap pulled out through the lead hole and harness hole on the back of the down cape

01 ยท Harness through the lead hole

A lead hole on the inside.

Put the cape on over the harness
and pull the ring out through the lead hole on the back.

Strap passed through the leash tunnel at the neckline of the down cape

02 ยท Collar through the leash tunnel

Collars go through the leash tunnel.

Run the collar through the neckline leash tunnel
and wear it comfortably over the cape.

Lightweight aluminum D-ring at the back of the neck of a pink down cape

03 ยท Auxiliary D-ring

A closer look at the connection.

An enlarged example of a leash attached
to the auxiliary D-ring.

The aluminum D-ring at the back of the neck is auxiliary only. For your dog's safety, always attach the leash to a pet harness when walking.

POINT 07 ยท SSOOOK Identity

Details made for walks.
Thoughtful down to the smallest part.

Lead and harness holes, stoppers for back length and hood size, and reflective tape for night walks โ€” details designed with everyday walks in mind.

Lightweight aluminum D-ring and snap flap at the back of the neck of a pink down cape
Lightweight aluminum D-ringA snap flap against snow, rain and wind.The harness lead hole at the back of the neck is covered by a snap flap to keep out snow, rain and wind. The lightweight aluminum D-ring, a SSOOOK identity detail, can be used as a harness auxiliary.
Lead hole, harness hole and leash tunnel on an ivory down cape
Harness hole & lead holeMany ways to use a harness and leash.With a lead hole and harness hole on the back and a leash tunnel at the neckline, you can connect a harness and leash in many different ways.
Back length stopper at the hem of an ivory down cape
Back length stopperAdjust the back length to fit.The hem stopper adjusts the back-length fit, while the SPOON-shaped pattern wraps the hips to keep them warm.
Hood stopper on a purple down cape
Hood stopperAdjusts to the face.A stopper lets you adjust the hood opening to fit your dog.
  • Reflective tape along the neckline of a black down cape
    Reflective tapeThe reflective tape around the neckline reflects light for safer walks at night.
  • Leash tunnel at the neckline of the down cape
    Leash tunnelConnect a collar and leash easily through the neckline leash tunnel.
  • Belt-in and belt-out styles on a purple down cape
    Waist belt In & OutFasten the belt inside or outside for two different looks.

The cape's D-ring is auxiliary only. For your dog's safety, always use a pet harness when walking.

With innerwear

Innerwear underneath.
Cozy padding on top.

Layer the down cape or padding vest over innerwear
for one more warm layer on chilly days.

Wearing photo of the down cape layered over innerwear

Layered styling

Add padding over innerwear.
Cozy down to the belly and chest.

The cape wraps the neck, back and hips while leaving the belly and legs open. Thin innerwear underneath adds warmth to the belly and chest, where the cape doesn't cover.

Innerwear + Down Cape.

A light cape for daily walks and short outings.

Innerwear + Padding Vest.

A vest that wraps the body, for long, active walks.

Size up for room.

Consider the thickness of the innerwear underneath when choosing a size.

The innerwear and padding vest shown are sold separately. Please choose each based on its own size chart.

SSOOOK NEW COLOR

SSOOOK's color of the year.
The coziest shade for this season.

Three capes in ivory, light green, and gray laid out side by side
Close-up of the velcro belt and SSOOOK brand patch inside the ivory cape
Back view of a Bichon wearing the gray cape with the hood up
Front view of a Bichon wearing the light green cape
Detail of the gray cape's hood lining and hem drawstring

Colors

Three new colors.
Eight colors in all.

From the new Ivory, Gray and Apple Green to pastels and black.
Find the color that suits your dog.

Choose a down cape color
6 IVORY Ivory
NEW COLOR
6 IVORY Goosefeel Down Cape
32 GRAY Gray
NEW COLOR
32 GRAY Goosefeel Down Cape
815 GREEN Apple Green
NEW COLOR
815 GREEN Goosefeel Down Cape
15 BEIGE Beige
15 BEIGE Goosefeel Down Cape
503 PINK Pink
503 PINK Goosefeel Down Cape
521 PURPLE Purple
521 PURPLE Goosefeel Down Cape
714 BLUE Blue
714 BLUE Goosefeel Down Cape
999 BLACK Black
999 BLACK Goosefeel Down Cape

Select a color to take a closer look.

IVORY ยท GRAY ยท APPLEGREEN

NEW COLOR

Swipe to see the new colors being worn.

Colors may vary slightly by production batch and fabric characteristics.

Model Fit

Different body types.
See the fit for yourself.

Seven sizes from SM to 3XL. Check each of our seven models' breed, body measurements and size worn, and compare the fit with a dog built like yours.

Poodle Daebak in a size SM SSOOOK Goosefeel Down Cape
DaebakToy Poodle
Size worn SM

Model measurements

Weight
5.5lbs
Chest Girth
13.8in
Back Length
9.4in

SM ยท Best fit

Chest Girth
16.5in
Back Length
9.8in
Bichon Frise Hachi in a size M SSOOOK Goosefeel Down Cape
HachiPoochon
Size worn M

Model measurements

Weight
7.5lbs
Chest Girth
13.8in
Back Length
11.0in

M ยท Best fit

Chest Girth
18.1in
Back Length
10.6in
Poodle Aegi in a size M SSOOOK Goosefeel Down Cape with the snood on
AegiSilver Poodle
Size worn SM

Model measurements

Weight
4.6lbs
Chest Girth
11.4in
Back Length
8.7in

SM ยท Best fit

Chest Girth
16.5in
Back Length
9.8in
Bichon Frise Kkuri in a size ML SSOOOK Goosefeel Down Cape
KkuriBichon Frise
Size worn L

Model measurements

Weight
11.0lbs
Chest Girth
16.9in
Back Length
11.0in

L ยท Best fit

Chest Girth
21.3in
Back Length
13.4in
Shiba Inu Bamtori in a size L SSOOOK Goosefeel Down Cape
BamtoriShiba Inu
Size worn L

Model measurements

Weight
11.0lbs
Chest Girth
15.7in
Back Length
11.8in

L ยท Best fit

Chest Girth
21.3in
Back Length
13.4in
Bichon Frise Jerry in a size L SSOOOK Goosefeel Down Cape
JerryBichon Frise
Size worn L

Model measurements

Weight
12.6lbs
Chest Girth
16.5in
Back Length
12.2in

L ยท Best fit

Chest Girth
21.3in
Back Length
13.4in
Poodle Tori in a size 2XL SSOOOK Goosefeel Down Cape
ToriPoodle
Size worn 2XL

Model measurements

Weight
22.9lbs
Chest Girth
20.5in
Back Length
15.4in

2XL ยท Best fit

Chest Girth
24.4in
Back Length
17.3in

Don't apply the same gap between body and garment measurements to every dog. Even at the same weight, the fit can differ with body shape and coat volume.

Size Guide

The right fit for your dog.
Check three measurements.

Two poodles of different sizes in SSOOOK Goosefeel Down Capes, from SM to 3XL

Seven sizes from SM to 3XL. Check your dog's chest girth, back length and neck girth along with their weight.

  1. 01

    Measure your dog.

    Measure the chest girth, back length and neck girth, and consider coat volume and anything worn underneath.

  2. 02

    Compare with the garment.

    The table below shows the cape's own measurements. Compare the body measurements and garment measurements on the model cards separately.

  3. 03

    Check the fit on similar body types.

    The fit can vary with body shape even in the same size. If you're torn between two sizes, send us your dog's measurements and ask us.

Down cape measurement points: neck girth, chest girth and back length Neck Girth Chest Girth Back Length
Down Cape Measured DimensionsUnit: inch ยท Please check separately from your dog's body measurements.
SIZE Chest Girth Back Length Neck Girth
SM 16.5 9.8 11.8
M 18.1 10.6 13.8
ML 19.7 11.8 15.0
L 21.3 13.4 16.1
XL 22.8 15.0 17.7
2XL 24.4 17.3 19.3
3XL 27.6 18.9 20.9

The neck has elastic banding and stretches an extra 0.4โ€“0.8 in. Measurements may vary slightly depending on where they are taken.

FAQ.

Can I put it on a dog who hates wearing clothes?

It's a cape with no legs or thighs to fit through โ€” just lay it on the back and fasten the waist belt. You can see how to put it on in the YouTube videos above.

Watch the video
How do I choose the right size?

Measure your dog's chest girth, back length and neck girth, then check them against the model fits and the product measurements. Consider coat volume and any innerwear, and if you're torn between two sizes, send us your dog's measurements and ask us.

Is Goosefeel an animal-based filling?

Goosefeel is a vegan filling made without any animal materials. It uses OEKO-TEX Standard 100 certified material.

How do I use the snood hood?

Fold the hood for a neck collar, raise it halfway for a long neck, or pull it over the head for a snood style. Adjust the hood stopper to fit the face, leaving enough room so it isn't too tight.

See the 3-Way snood
Can it be worn in rain or snow?

The SILENCE-TEX outer handles light rain and snow. However, the filling may lose some warmth with long exposure to rain or if completely soaked. Dry it thoroughly after use.

Does it go over or under a harness?

Put the harness on first, then the cape over it. Pull the harness ring out through the lead hole on the back and attach the leash. The aluminum D-ring at the back of the neck is auxiliary only, so always attach the leash to the harness when walking.

How to attach a leash
My dog is male. Will urine get on it?

The cape doesn't cover the belly, so there's less worry about urine than with an overall-style padding. Since the waist belt passes under the belly, fasten it pulled slightly toward the front legs. A quick wipe of the belt after walks keeps it clean.

Will the snood block my dog's vision or hearing?

The snood is open at the front of the face, so it doesn't cover the eyes or nose. In the snood style that covers the ears, sounds may be slightly muffled, so let your dog get used to the neck collar or long neck style first, then try the snood for short periods. Adjust the hood stopper loosely so it doesn't squeeze the face.

Does fur get caught in the Velcro?

We use hair-free Velcro designed so fur won't stick. For long-haired dogs, gently move the fur away from the Velcro when fastening for a cleaner hold.

How should I wash it?

Hand wash gently on its own in cold water with a mild detergent. Don't rub or wring; dry flat in the shade. Avoid bleach, dry cleaning, tumble drying and ironing.

Which dogs is the Goosefeel Down Cape best for?

We recommend it for dogs who find it hard to wear padding with leg openings, or for owners looking for winter outerwear that's quick to put on and take off.

With no fabric around the legs, it allows free leg movement during activity, and it's a great choice if your dog prefers designs without legs because of their physical condition or wearing habits.

How can I use the neck part of the Goosefeel Down Cape?

The Goosefeel Down Cape has a 2-way snood design: raise the neck to wrap the neck area warmly, or style it in different ways to suit your dog's comfort and the situation.

In cold weather, raise the neck for extra warmth. Please note that, due to the product structure, it is not compatible with the Goosefeel Padding Hat [SO-AC018].

What is it made of? Is it warm? Does it use duck down?

Instead of animal fillings such as duck down, the Goosefeel Down Cape uses premium vegan Goosefeel, which is light yet offers excellent warmth and loft recovery.

It's made so that even dogs who find thick padding uncomfortable can wear it relatively lightly while staying warm on winter outings. Customer reviews also tell us it's light, comfortable and warm.

How is the Goosefeel Padding Vest 3 different from the Goosefeel Down Cape?

Both use Goosefeel for great warmth, and both have no sleeves or legs and are worn by slipping the head through. The difference is in the main fabric and how they are put on.

The Goosefeel Down Cape uses water-resistant SILENCE-TEX, a slightly tougher and more durable fabric than Padding Vest 3, and is a cape that wraps and fastens around the belly with Velcro.

The Goosefeel Padding Vest 3 uses ultralight, water-resistant AIR-TEX โ€” the thinnest and softest of SSOOOK's outdoor fabrics โ€” and is put on with a reverse zipper on the back.

Product Information

Essential Product Information.

Product Number
SO-OW650
Product Name
SSOOOKยฎ Goosefeel Down Cape
Brand
SSOOOK
Country of Manufacture
VIETNAM
Manufacturer
Made for Dogs Co., Ltd.
Material
POLYESTER 100%

This product is eligible for exchange or compensation under the Korea Fair Trade Commission's Consumer Dispute Resolution Standards.

General Notice

Exchange ยท Return
Notice.

  • Within 7 days of receipt, exchanges and returns are accepted only if the product has no issues.
  • Wear, deformation, washing, stains, or attached fur or other damage to the product's value makes it ineligible for exchange or return.
  • Removed tags or a damaged poly bag or other damage to the packaging's value makes it ineligible for exchange or return.
  • The items below occur naturally during the manufacturing process. They are not product defects and are not grounds for exchange or return.

โš  NOTICE โš 

Please check before purchase.
The reasons below are not eligible for free exchange or return.

Water droplets beading on water-resistant fabric

The SILENCE-TEX main fabric offers everyday water resistance. However, heavy stains left too long may absorb into the fabric, so wipe them off right away.

Close-up of a fabric seam

Every product is made and inspected by hand. Because of this, some seams or finishes may be slightly uneven.

Fine loose threads left on the fabric

Fine loose threads may remain even after inspection. They don't affect use โ€” simply trim them with scissors before use.

Snaps, zippers and other hardware

For product improvement, the fabric, color, and trim materials may change without notice and may differ from the detail images. Changes that do not affect function or quality are not eligible for free exchange or refund.

Close-up of Goosefeel filling fibers

The filling may bunch up or get compressed to one side during storage or shipping. Gently shaking and smoothing it out by hand restores its volume. This is not a product defect.

For questions, please leave a message on the SSOOOK website board. We'll review it and get back to you.