Answers to Your Questions
How to purchase a product
Access the product information you want to purchase.
Choose a color and size option and click Buy.
Enter your purchase ID and shipping address, and select a payment method.
Proceed with payment after confirming the payment amount.
How do I select a size?
Since the size differs depending on the breed of dog, information on chest circumference, back length, neck circumference, and weight is required.
Please select the product size after measuring the exact size of the child and product information.
How to measure your size?
See how to measure your size MORE→
The color of the product received is different from the screen.
If the color of the product you received is different from the monitor, it is because there is a slight difference depending on the resolution or density of each monitor.
Due to this, if you want to return the product, there is no problem with the product, so the reason for return / exchange is not applicable.
I want to find the product I want
In the SHOP menu at the top of the screen, select the category related to the product you want. Alternatively, you can click the magnifying glass icon at the top right of the screen to search for the desired product type name (ex.Bag, Carseat ..) or product code number.
How do I find information about shipping costs?
Shipping information MORE→
Information on exchange and return
Returns information MORE→
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at firstname.lastname@example.org