Shipping & Returns
Our shipping prices are based on the value of the items in your order and on the service level you choose. When calculating your total shipping time, please keep in mind that the day the package is shipped or picked up from our warehouse is not considered the first business day; start counting business days from first full day that the package is “in transit” to you.
Note: business days are Monday through Friday, excluding weekends and Federal holidays.
Economy (default): Ships within 9 days, arriving 10 business days after the order was placed.
Standard: Ships within 5 days, arriving 6 business days after the order was placed.
Preferred: Ships within 3 days, arriving 4 business days after the order was placed.
Expedited: Ships within 2 days, arriving 3 business days after the order was placed.
Express: Ships within 1 day, arriving 2 business days after the order was placed.
Items shipping directly from SSOOOK distributioin center in City of Industry, CA.
To return an item to us, follow the directions listed on the return exchange form included with your order. If you don’t have this form available, you can download one by clicking here. [download RO form] or if you can not download form or do not know how to do it, please email to email@example.com.
For items that are damaged, defective or not what you ordered, please contact us so we can best serve you and provide you with return instructions. Items that are made-to-order cannot be return
Free Shipping over 70 USD
Customer provides return shipping
18400 san jose ave. City of industry. CA 91748
CGETC INC [C/O SSOOOK INC]
18430 San Jose Ave., Unit B